Courtney Coulter joined the Penn Memory Center in 2016 as a new patient care coordinator for the Penn Memory Center. With a background in customer service, Coulter has spent more than four years overseeing medical records, managing physician credentialing, and interacting with patients on a daily basis at a nursing and rehabilitation center. She earned her associate degree in business administration in 2013 and a B.S. in health administration in 2015, both from Gwynedd Mercy University. Courtney hopes to pursue a master’s degree in health administration.